Shipping and Payment
Payment and dispatch
The following terms and conditions apply:
Dispatch conditions
The products are delivered all over the world. It may be possible that your local authorities will charge VAT (For all countries outside the EU) as we will not do this during the checkout. This is the best solution for almost all countries as they offer an import exemption limit.
Dispatch costs (inclusive of legally applicable VAT inside the EU)
Domestic deliveries (Germany):
We do not charge any shipping costs.
Deliveries to foreign countries:
We charge a flat shipping fee for international deliveries:
EU außer Deutschland: 6,90 €
Außerhalb der EU: 6,90 €
Weltweit: 6,90 €
Delivery periods
Unless otherwise specified in the quote, domestic delivery of goods shall be made (Germany) within 2 - 4 days, for deliveries abroad within 5 - 8 days from conclusion of contract (if advance payment agreed from the date of the payment instruction).
Please note that deliveries are not made on Sundays and other holidays.
If you have ordered articles with different delivery dates, we send the articles together in one delivery if no other agreement has been made. The delivery date for the complete order will be the same as that of the article with the longest delivery time.
W o r l d w i d e E x p e d i t e d S h i p p i n g
FedEx / TNT International Priority - USA, Canada
Delivery time around 2-3 business days
| USA | 18€ |
| Canada | 22€ |
FedEx / TNT - Int. Economy - European Expedited Shipping
Deliver time around 2-3 business days
| Belgium | 11€ |
| Denmark | 11€ |
| Estonia | 16€ |
| Finland | 16€ |
| France | 13€ |
| Greece | 20€ |
| United Kingdom | 13€ |
| Ireland | 16€ |
| Italy | 20€ |
| Lichtenstein | 20€ |
| Luxembourg | 11€ |
| Netherlands | 11€ |
| Poland | 13€ |
| Portugal | 20€ |
| Sweden | 11€ |
| Switzerland | 13€ |
| Spain | 13€ |
| Austria | 11€ |
DHL Expedited Shipping within Germany only
delivery time 1-2 business days
| Deutschland | 10,90€ |
UPS Express / Expedited
Delivery time around 2-4 business days
| Australia | 39€ |
| China | 39€ |
| Hong Kong | 39€ |
| Japan | 39€ |
| Mexico | 39€ |
| New Zealand | 39€ |
| Singapore | 39€ |
| South Africa | 39€ |
| Korea Republic of | 39€ |
| Taiwan | 39€ |
| Thailand | 39€ |
| United Arab Emirates | 39€ |
| Argentina | 39€ |
| Brasil | 39€ |
| India | 39€ |
| Kuwait | 39€ |
| Qatar | 47€ |
| Russia | 47€ |
| Saudi Arabia | 47€ |
Accepted Payment options
- Prepayment via transfer
- Payment via credit card
- Payment via PayPal Plus (credit card, direct debit, invoice)
- Payment via Sofortüberweisung [immediate transfer]
- Payment via Giropay
- Apple Pay, iDEAL
Further details on payment
If payment is made using a credit card, your credit card account is debited in conjunction with the shipping of the goods.
Our bank account:
Pack & Smooch GmbH
IBAN: DE28 4306 0967 2032 1637 00
BIC: GENODEM1GLS
In case of questions, please contact us at the contact details mentioned in the Legal Notice.