Return service

We are happy to help

We are sorry that you did not like your order.

Please send us your return within 14 days to the following address:

Pack&Smooch GmbH
Neumann-Reichardt-Strasse 27-33
22041 Hamburg

Please note that the delivery and complete processing of your return can take up to 14 working days. The invoice amount will then usually be refunded except the costs of shipment within a few working days.

Do you have any further questions about your return? Our customer service is there for you!

You can drop us a message by anytime