Return

Before you are going to return an item, please get in touch with us: contact@pack-smooch.com

We are going to send you our reshipment notice for a quick and easy return, e.g. it is important to put the original bill you received on the outside of the parcel, otherwise it will stuck at the customs and this can take a little while. We want things easy but a few instructions are important.

Please check the shipping costs at your local post office before you return your item. In case we have made a mistake or responsible we are going to pay the shipping costs of course. If not, please pay the shipping costs using the same shipment method we used (Registered Mail) for a trackable and insured return.

Return

 

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