General Terms and Conditions

These terms and conditions (AGB) apply for all deliveries to customers of pack-smooch (§ 13 German Civil Code).

Sales partner
The purchase contract is made with Pack & Smooch GmbH, Neumann-Reichardt-Str. 27-33, 22041 Hamburg, Germany. We can be reached at all times via the e-mail address:

Offer and purchase contract
The displaying of products in our online shop does not constitute a legally binding offer, but rather a solicitation to place an order. Liability for errors is disclaimed.
By clicking on the 'Place order' button in the final step of the ordering process, you place a binding order for the goods listed on the order page. The purchase contract is concluded when we accept your order, confirmation of which is provided via e-mail immediately after receiving your order.

Retention of title
The goods remain our property until payment in full has been received.

Warranty is provided in accordance with statutory provisions. You have a legal right to remedy during the statutory warranty period of one year from the delivery date (repair or replacement at your option), and may be entitled by law to a price reduction, to withdraw from the contract or to damages if the applicable legal conditions are met.

Payment, payment arrears, retention of title:
Delivery is made exclusively after receipt of payment. Advance payment and funds transfer (bank, PayPal, etc.) are the only accepted payment options. Please pay by funds transfer within 7 days of the purchase date.

Legal notice
Pack & Smooch GmbH
Neumann-Reichardt-Str. 27-33
D-22041 Hamburg

VAT Identification No. DE815314378

Clemens Burkert
(Responsible for the content as per § 6 Treaty on Media Services (MDStV) und § 55 paragraph 2 German Interstate Broadcasting Agreement (RStV))
©2014 Copyright Pack & Smooch GmbH. All rights reserved.

The content of the website of Pack & Smooch (proprietor: Clemens Burkert) is protected by copyright. All rights reserved. With the exception of downloads offered for use in their original version, the use of text and images or portions thereof without the prior written consent of Pack & Smooch (proprietor: Clemens Burkert) constitutes an illegal copyright violation. This applies in particular to any exploitation rights, such as in connection with reproduction, translation or use in electronic systems. Certain registered trademarks, trade names, registered designs and logos are used on our website. Even if not designated as such where they appear, the relevant laws apply.

Notice: We request that you please contact us prior to issuing a legal warning letter. With reference to § 8 paragraph 4 of the Unfair Competition Act (UWG), we request that you provide an explanatory notification without charge in the event any content of the website or online store violates third-party rights or laws, or raises any competition issues otherwise. For justified complaints, the disputed passages, texts or website sections will be altered without delay so as to conform with legal requirements and avoid the involvement of a lawyer. The immediate involvement of a lawyer sending a legal warning letter in connection with demand for payment of a fee is not commensurate with the actual or presumed intention of the provider, and thus would be in violation of § 13 paragraph 5 UWG as pursuing an unrelated objective as the primary motive of legal action, specifically as a fee-generating intention representing the true aim of such action, thereby constituting a violation of the duty to mitigate damages.